As Airbnb hosts, we have lots of lovely interactions with guests while they're here, and with potential guests making inquiries before they book. I try to be really clear in our listing, about the house, amenities, and rules. The trouble is, some people would rather not actually read the listing, or if they do, they just ignore the parts they don't like. Oy. I mean really, who thinks cats and dogs are the same thing? Today I got a booking for two nights in March, from a very nice-sounding couple coming down from Canada. They were very excited to stay here at Mermaid's Nest , and everything was great... until I got to the part in their message about bringing their cat... Ruh roh... I had stated very clearly in our listing that we allow small dogs . Cats were not mentioned. Neither were goats, snakes, skunks, or rhinos, because I figured people would see that part about dogs , and at least ask before assuming all other animals were welcome. Oh, silly me. Apparently the
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